We will accept goods for return up to 14 days from our shipment date. The Distance Selling Act allows for a much shorter return period (7 working days). This applies to UK returns only.
If there is nothing wrong with the goods and you just want a refund, or wish to exchange something please email or phone for a "returns authorisation". If you want a different size or colour please make sure that you put a note on the paperwork with your precise instructions.
Please note that we can only accept returns for restocking that are:
- In the original sealed packaging
- Are in a condition suitable for resale
- Are returned within 14 days of delivery (exceptions for certain products)
We also accept returns for goods that have been damaged in transit. Transit damaged goods must be notified within 48 hours. For products in this category, please email or phone for further instructions.
Once we have the goods back we shall credit your account or replace as necessary.
All returns are at the customers expense. If the return is made after 14 days Premier Marine Paints reserve the right to make a restocking charge up to 15% of the value of the original order.
If there is a fault with the good we shall undertake to replace the item at our discretion. The replaced item will be shipped back to you free of charge. The basis for the guarantee will be that as supplied by the manufacturer. This guarantee is in addition to your statutory rights which remain unaffected. Any contract will be governed by English law.